Where we deliver
We bring every order to you across Hyderabad, Telangana. Enter your address at checkout and we will confirm that we can reach it before you pay.
When we are open
- Monday to Saturday: 9 am to 9 pm
- Sunday: 9 am to 6 pm
All times are Indian Standard Time. You can place an order only while we are open. When we are closed, the menu shows when we will be back.
Delivery fee
The delivery fee depends on the distance to your address and is shown in your checkout summary before you pay. The total you see is the total you pay.
Delivery time and tracking
Your order is prepared fresh and handed to a delivery partner. We show an estimated time and update you at every step, from preparing to delivered, and you can follow the rider live on the map in the app. Estimates can be affected by traffic, weather and rider availability.
Receiving your order
Please keep your phone reachable while your order is on its way. The rider may call you to find your address. If we cannot reach you or the address is wrong, the order may be delayed or returned.
Problems with a delivery
If your order arrives wrong, missing, spilled or spoiled, see our Refund & Cancellation Policy. For anything else, email contact@zenmatcha.in.